The Human Side of Business

New England clam chowder. Source: http://pdpho...I’ve had the good fortune of spending time with my older relatives. One commonality I’ve noticed is that when my relatives tell stories of  the past, their stories usually involve a kind person who touched their hearts and changed their worlds. Recently my 83 year old cousin spoke of a teacher he had when he was 9. This teacher took him under her wing and helped him learn the ins and outs of the English language. She also introduced him to his two favorite foods – lobster and fried chicken. My cousin kept in touch with his teacher over the years and even reached out to his teacher to invite her to his wedding. The kindness of my cousin’s teacher was never forgotten. 74 years later, the story is still being shared.

It seems kindness is not just an individual value, but a business value as well.

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